![]() ![]() ![]() They have to log into a Microsoft environment platform from their SharePoint for access should be made easier. Additionally, they should add more modules, such as account-based management, that are available on other platforms such as ." "My company's biggest challenge with Microsoft Dynamics CRM is wanting to market solely to leads without having to create a contact and link the contact to the lead.įrom a marketing standpoint, there's room for improvement in the lead process of Microsoft Dynamics CRM." "Microsoft Dynamics CRM could improve by making it easier to export data to SharePoint because most of our customers use SharePoint. ![]() We have to set it up and customize it to meet our needs." "Microsoft Dynamics CRM can improve by adding more artificial intelligence. ![]() It should have more preset options where you enter notes by clicking a box instead of writing them out." "Sometimes Microsoft's support can be difficult to contact, and it can take a while to get a response to a ticket." "Out of the box, the solution doesn't really have a desirable user experience. "Microsoft Dynamics could have better note-taking capabilities. ![]()
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